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Flight Cancellations and Refunds: Swiss Airlines Flight

Unsure about cancelling your Swiss Airlines flight? This guide provides step-by-step instructions and essential information for a smooth cancellation process.

Life is unpredictable, and travel plans can change in an instant. If you find yourself needing to cancel Swiss Airlines flight, don’t worry – the process is straightforward when you have the right guidance. In this guide, we’ll walk you through the steps to cancel your flight with Swiss Airlines and answer common questions to ensure you’re well-prepared for this situation.

How to Cancel Your Swiss Airlines Flight

Step 1: Access the Swiss Airlines Website

Begin by visiting the official Swiss Airlines website from your preferred web browser.

Step 2: Locate “Manage Booking”

Navigate to the “Manage Booking” section on the homepage and click on it.

Step 3: Retrieve Your Booking

Provide your booking reference number and the last name of the primary traveler in the designated fields. These details are usually found in your booking confirmation email. Click “Retrieve” to access your booking.

Step 4: Select “Cancel Flight”

Once you’re in the managed booking portal, look for the option to “Cancel Flight” and click on it.

Step 5: Review Cancellation Policy

Before confirming your cancellation, take a moment to review Swiss Airlines’ cancellation policy. This will provide you with important information about potential fees, refunds, and any restrictions that might apply to your booking.

Step 6: Confirm Cancellation

If you’re sure about canceling your flight, proceed to confirm the cancellation. Depending on the fare type and the timing of your cancellation, you might be eligible for a partial or full refund.

FAQs About Swiss Airlines Flight Cancellation

Q1: Will I receive a refund if I cancel my flight? A: The amount of your refund depends on various factors, including the fare type and the timing of your cancellation. Refer to Swiss Airlines cancellation policy for detailed information.

Q2: Are there any cancellation fees? A: Cancellation fees may apply, especially for bookings with certain fare types. Review the cancellation policy to understand the potential fees.

Q3: Can I cancel a flight booked with frequent flyer miles? A: Yes, you can typically cancel flights booked with miles. However, specific rules and restrictions may apply. Contact Swiss Airlines’ customer support for guidance.

Q4: How long does it take to receive a refund? A: Refund processing times vary. It might take a few business days to several weeks, depending on the payment method and other factors.

Q5: Can I make changes to my booking instead of cancelling? A: Yes, you can explore options to change your travel dates or itinerary through the “Manage Booking” portal.


While cancelling a flight is never ideal, Swiss Airlines aims to make the process as smooth as possible for its passengers. By following the steps outlined in this guide and understanding the cancellation policy, you can navigate the situation with confidence. Remember to double-check the details and be aware of any potential fees before finalising your cancellation. Whether your plans have changed or unforeseen circumstances have arisen, Swiss Airlines’ cancellation process ensures that you’re well-informed and prepared for the next steps.

Source: Swiss Airlines cancel booking 

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